Find answers to common questions about InTheMemories
An InTheMemories digital memorial costs €29.99 for one year, €49.99 for two years, or €99.99 for five years. Every plan includes all features — the longer plans simply cost less per month.
That works out at €2.50, €2.08 and €1.67 per month respectively. There is no separate setup fee, and the price covers the memorial page, the photo gallery, life events and the family tree.
Yes. InTheMemories gives you two months free, with no card required and no obligation to continue. You can build the whole memorial, upload photos and share it with family before deciding.
If you decide not to continue after the trial, nothing is charged and nothing is taken from you — your content stays in your account.
No. The two-month free trial at InTheMemories requires no credit card and no payment details of any kind. You only enter payment information if you choose to subscribe.
The stainless steel QR plaque costs €12 and is bought separately from the subscription, plus shipping. It is never bundled into the plan price, including during the free trial.
Shipping is calculated at checkout based on your country and delivery method. In Lithuania, Latvia and Estonia you can also choose a parcel locker, which is cheaper than courier delivery.
Yes. You can download your QR code as a free digital file in SVG, PNG and DXF formats, and have it engraved into the stone yourself or by your own monument mason.
This is a genuine free alternative to buying the physical plaque — the digital file is included at no cost with every memorial. DXF is the format monument workshops usually ask for when engraving or CNC-cutting.
If the subscription ends, the public memorial page stops being shown to visitors, but none of your content is deleted — it stays safely in your account and reappears the moment the subscription is renewed.
Renewal can be done by you, or by anyone who scans the QR code on the monument. That matters in practice: a relative visiting the grave can bring a lapsed memorial back online from their phone without needing your login.
There are two ways: order a ready-made stainless steel QR plaque and fix it to the stone, or download the QR code file for free and have it engraved directly into the granite by a monument mason.
The process with InTheMemories is the same either way:
Scanning the finished code with any phone camera opens the memorial page — no app required.
Creating a basic memorial page on InTheMemories takes a few minutes: register, add the person's name and dates, and upload a photo. The page is live immediately.
Most families keep adding to it over weeks or months — more photos, life events, other relatives. There is no deadline and no point at which the memorial is locked.
An email address and a few photos are enough to start an InTheMemories memorial. Dates, life story and family tree can all be added later, and everything remains editable.
Yes. You can build the entire memorial page and preview it during the two-month free trial before paying anything or ordering a physical plaque.
Physical QR plaques are shipped by DPD courier to the address you give at checkout. In Lithuania, Latvia and Estonia you can also choose delivery to a DPD parcel locker.
Shipping cost is shown before you pay and depends on the destination country. The digital QR code file, by contrast, is available for download immediately with no shipping at all.
InTheMemories ships QR plaques across the European Union and the United Kingdom — 26 countries in total, including Lithuania, Latvia, Estonia, Poland, Germany, Austria, the Netherlands, France, Italy and Spain.
The digital memorial page itself has no geographic restriction — it works anywhere with an internet connection. Only the physical plaque depends on shipping coverage, and the free downloadable QR file removes even that limitation.
The InTheMemories QR plaque is made of stainless steel, chosen because it does not rust and is intended for permanent outdoor use on a monument.
The QR code is not printed on the surface, so there is no ink or sticker layer to fade or peel away over time.
Yes. The InTheMemories plaque is stainless steel made for permanent outdoor use, so rain, frost, snow and summer heat do not damage it or stop the code from scanning.
This is the main practical reason to avoid printed or sticker QR codes on a grave: paper and vinyl degrade outdoors within a season or two, whereas steel does not.
If you would rather not attach anything to the stone at all, engraving the code directly into the granite is the most durable option available — and the file for it is free.
The plaque is small and light, so it is normally bonded to a clean, dry area of the polished stone with an outdoor-grade adhesive, or engraved into the granite instead if you prefer nothing added to the surface.
A few practical notes:
If you are unsure, your monument mason is the right person to ask: they know how that particular stone and finish behave.
Yes, and it costs nothing extra. InTheMemories lets you download the QR code as a DXF file, which is the format monument workshops use for engraving and CNC cutting.
An engraved code is part of the stone itself, so there is nothing to come loose, weather or be removed. Ask your monument mason to keep the engraving high-contrast and not too small, so phone cameras read it reliably.
You can download your InTheMemories QR code in SVG, PNG and DXF. SVG and DXF are vector formats that scale to any size without losing sharpness; DXF is what monument workshops normally request.
The QR code points to a fixed memorial address that does not change, so the code engraved or mounted on the stone never needs replacing — even if you edit the memorial content completely.
QR is an open, published standard rather than a proprietary format, and phone cameras have read it natively for years. What the code depends on is the memorial page staying online, which is what the subscription pays for.
The memorial page is unaffected — it lives online, not on the plaque. You can order a replacement plaque, or download the QR code file for free and have a new one made locally.
Because the code always points to the same address, a replacement plaque works exactly like the original. Nothing needs to be reconfigured.
In most cemeteries, yes — a small QR plaque is treated like any other memorial fitting. But rules are set by each cemetery individually, so confirm with the cemetery administration before fitting anything.
QR codes on gravestones are already a visible and growing presence in Lithuanian, Polish and German cemeteries, including on the monuments of well-known public figures. They are not a novelty that needs special justification.
Where restrictions do exist, they usually concern the size, material or colour of anything attached to the stone rather than QR codes as such. Engraving the code directly into the granite often avoids the question entirely, because nothing is being added to the monument.
Ask the cemetery administration first. Most cemeteries allow a QR plaque without any formal procedure, but the cemetery — not the memorial provider — is the authority on what may be fixed to a monument.
You will normally also need the consent of whoever holds the rights to the grave, which is usually the family member in whose name the plot is registered.
It depends on the individual cemetery's Friedhofssatzung — the municipal cemetery statute that governs what may be placed on a grave. Ask the Friedhofsverwaltung before fitting anything; many German cemeteries permit it, some restrict size or material.
German cemeteries are regulated locally rather than nationally, so there is no single answer that applies across the country. Two things make approval easier in practice:
If the cemetery requires a written application, describing it as a small memorial plaque rather than as technology is usually the clearer framing.
Anyone can create an InTheMemories memorial, but you should have the agreement of the family and of whoever holds the rights to the grave before attaching anything to a monument.
In practice most memorials are created by immediate family. Access can then be shared with other relatives so several people can contribute photos and stories.
Yes. Every InTheMemories memorial can be protected with a password, so only people the family gives it to can open the page — even if a stranger scans the QR code on the monument.
You choose per memorial. Some families want an open page anyone visiting the grave can read; others want it restricted to relatives. Both are fully supported and the setting can be changed at any time.
By default anyone who scans the QR code or has the link can view the memorial. If you enable password protection, only people who know the password can open it.
Memorial pages are excluded from search engines and from AI crawlers. InTheMemories does not feed memorial pages to AI training data.
InTheMemories operates in the European Union and processes data under the GDPR. Data is encrypted in transit and at rest, and you can delete a memorial and its content at any time.
Two things are worth knowing when a memorial includes living people — for example relatives in a family tree or in photographs:
Full details are in the privacy policy. For any specific question, support@inthememories.com will answer.
Yes. You can delete a memorial and its content from your account at any time, and you are never locked into keeping a page online.
No. InTheMemories shows no advertising on memorial pages and does not sell personal data. The service is funded by subscriptions, which is why there is a subscription at all.
This is a fair question to ask any memorial provider, and you should ask it before engraving anything permanent. Keep your photos and stories backed up somewhere you control as well.
Two things reduce the risk in practice. First, the free downloadable QR code file means the code on the stone is yours, not something rented. Second, all your uploaded content remains yours and can be retrieved from your account.
We would rather answer this honestly than promise permanence no company can guarantee. A digital memorial should complement the inscription on the stone, not replace it.
No. When a subscription lapses, visitors who scan the QR code see a renewal page rather than the memorial. Nothing is deleted, and one payment restores the page immediately.
Anyone can renew it, not just the account owner — a relative at the graveside can reactivate the memorial from their phone.
Yes. Photos, videos, life stories and the family tree all stay in your account when a subscription lapses. Only the public page is hidden, and it returns exactly as it was on renewal.
Yes, and this is where InTheMemories differs from most QR plaque services: one memorial holds many people, so a single code on a family monument can open the whole family's history.
Rather than one code per person, you add each person to the same memorial and link them in a family tree. A visitor scanning the stone can move between generations from that one page.
The family tree links the people in a memorial to each other — parents, children, spouses, siblings — so a visitor can see how a family fits together rather than reading isolated biographies.
Each person can have their own photos, dates and life events. A memorial can hold up to 200 family members and 200 life events.
One InTheMemories memorial holds up to 200 family members and 200 life events, with up to 100 photos or videos per person — enough for several generations of one family.
One InTheMemories account can create up to 7 separate memorials. Each memorial has its own subscription, and each can hold many people through the family tree.
InTheMemories is available in Lithuanian, English, German, Polish and Russian. The memorial page, the interface and the emails you receive all follow the language you choose.
Yes. Everything on an InTheMemories memorial can be edited at any time — text, dates, photos and the family tree — and changes appear immediately for anyone who scans the code.
The QR code itself never changes, so editing the page never requires a new plaque.
You can upload photos as JPG, PNG, WEBP, AVIF, HEIC, GIF, BMP or TIFF, and videos as MP4, MOV, WEBM, AVI, MKV or 3GP — including files straight from an iPhone.
Images may be up to 30 MB each and videos up to 500 MB, with up to 100 files per person. Older scanned photographs in TIFF or BMP are accepted, which matters when digitising a family archive.
Email support@inthememories.com or use the contact form on the website. Support answers in Lithuanian, English, German, Polish and Russian.